Job management
Trade Pro Privacy Policy
Last updated: August 3, 2026
This Privacy Policy describes how Equestro Labs LLC (“we,” “us,” “our”) collects, uses, shares, and protects information in the Trade Pro mobile application and related online services (the “Service”) — contractor job management — scheduling, job tracking, and crew coordination.
App identifiers: iOS/Android package identifiers associated with Trade Pro (including com.tradepro.app).
1. Controller
- Equestro Labs LLC
- 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, United States
- Email: natalie@equestrolabs.com
- Phone: +1 (424) 235-0467
- Responsible person: Natalie Oppenheimer, Founder & CEO
See also our Impressum and website Privacy Policy.
2. Accounts
Yes. Email/password and Sign in with Google or Apple via Firebase Authentication.
3. Information we collect
3.1 Information you provide or create in the app
- Account data: name, email, authentication identifiers, profile details you provide
- Business/job data: jobs, schedules, customers/contacts you enter, notes, photos related to work
- Device and usage data: device model, OS, app version, feature usage
- Diagnostics: crash and performance data (Firebase Crashlytics)
- Approximate or precise location when you enable location-related features
- Camera/photos when you capture or upload job-related media
- Contacts you choose to import for job/customer workflows
- Purchase/subscription and payment-related metadata via Apple/Google and processors such as RevenueCat and Stripe
3.2 Information collected automatically
- Firebase Analytics events
- Push notification tokens (Firebase Cloud Messaging) when notifications are enabled
- Security/abuse-prevention signals (e.g., App Check where enabled)
Trade Pro may process customer and contact information you enter. You are responsible for having a lawful basis to upload third-party business contact data.
4. How we use information
- Provide, maintain, sync, and improve the Service;
- Authenticate users and secure accounts;
- Process subscriptions and purchases;
- Send transactional messages and (if enabled) push notifications;
- Monitor performance, fix bugs, and prevent fraud/abuse;
- Comply with law and enforce our terms.
We do not sell personal information and do not use app data for third-party cross-app advertising.
5. Legal bases (EEA/UK/Switzerland)
- Contract — providing the Service you request;
- Legitimate interests — security, fraud prevention, product improvement analytics;
- Consent — where required (e.g., certain notifications, precise location, optional permissions);
- Legal obligation — tax, accounting, or regulatory duties.
6. Sharing
We share data with service providers only as needed to operate the Service:
Firebase (Auth, Firestore, Storage, Functions, Analytics, Crashlytics, Messaging), Apple/Google sign-in and app stores, RevenueCat, Stripe, and other processors needed to operate the Service.
We may also disclose information if required by law, to protect rights and safety, or in connection with a corporate transaction, or with your direction.
7. Retention
We retain account and app data while your account is active and for a reasonable period afterward for backups, disputes, security, and legal obligations. You may request deletion at any time (see below). Some records may persist in encrypted backups for a limited period before expiration.
8. Security
We use industry-standard safeguards appropriate to a cloud-backed mobile app (HTTPS, authenticated APIs, access controls, and provider security features). No method of transmission or storage is 100% secure.
9. Children’s privacy
The Service is not directed to children under 13 (or under 16 where that is the applicable digital-consent age). We do not knowingly collect personal information from children. Contact us if you believe a child has created an account so we can delete it.
10. Your rights & account deletion
Depending on your location, you may request access, correction, deletion, or a copy of your personal information. To delete your account and associated personal data, use:
Or email natalie@equestrolabs.com from your account email with the app name and the email address on the account. We may verify ownership before deletion. Some information may be retained where legally required (e.g., fraud prevention, tax records).
11. International transfers
We are based in the United States. Data may be processed in the U.S. and other countries where our providers operate.
12. Changes
We may update this Policy. The “Last updated” date will change when we do. Material changes will be posted on this page.
13. Contact
- Email: natalie@equestrolabs.com
- Phone: +1 (424) 235-0467
- Mail: Equestro Labs LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA